A success of a company is highly defined by the management that takes place to complete the project, to achieve the goal for which the project is initiated. So the project management deals with a successful achievement of the goal. In IT project management have become more complex due to rapidly increasing technology and so the end users demand changes and improvement in the interface. For an IT project manager to achieve their objectives, it is imperative that these initiatives are completed on time and on budget.
The intensive growth of IT industries has led to a huge demand in properly maintaining the project undertaken by them. IT project management (ITPM) is the process of managing the plan, organization, and accountability to achieve information technology goals. Since the reach of IT spans across most of a business or enterprise, the scope of these projects can be large and complex. The magnitude of IT project management often means that it’s more than just applying knowledge, aligning skills, and using regular tools and techniques to drive a project to completion. IT project managers deal with the challenges of interdependent integrations, rapid technology upgrades, and version changes that can occur throughout the project timeline. IT projects are undertaken to create a product or system, which includes deliverables, such as software, hardware, data management, business process alignment, training, communications, and deployment. These deliverables are managed as components and modules. A component is a major piece of the product or service and is comprised of one or more modules.
An IT project management life cycle is different from a project management life cycle (i.e., phases include initiating, planning, executing, monitoring and controlling, and closing). However, the two are used together to manage IT projects. This is in part because the project management life cycle includes phases for organizing the project and ensuring it flows efficiently from beginning to end. There are six phases of IT Project management life cycle:
IT project management for will include managing tasks, setting timelines, making assignments, and leading teams to accomplish goals that tie into the company’s overall goals.
Due to increase competition in the IT field there has been a huge need for fast and effective management. There are several other problems faced by the IT companies that can be handled by the management tools.
Let us look at some of the most widely and effective tools used by the IT company to carry on with the flow of the project productively.
ServiceNow is a service provider, providing technical management support, such as IT, to the IT operations of large corporations, including providing help desk functionality. ServiceNow gives you the power to make work, work better. So employees work the way they want to, not how software dictates they have to. And customers can get what they need, when they need it.
Now on its 9th iteration, BMC Remedy employs mobile-first design to give IT department access to their workflows from any device. This product is especially helpful for IT teams that service multiple locations. Use one of the 90 built-in reports to monitor issues and communicate with staff.
Fresh Service is an ITIL(Information Technology Infrastructure Library)-ready cloud service desk platform. The tool is capable of offering a range of ITSM support at any scale to businesses of any type or size.
Samanage is a cloud-based ITSM solution. It allows you to submit your tickets through either email or the self-service portal. It will enable you to move the ticket requests through the “Lifecycle of problems, changes, and releases. It offers a long free trial. It connects multiple services from across the business, which helps you to increases visibility for all users.
Cherwell is a versatile feature-laden ITSM (Information Technology Service Management) system. It helps organizations to enhance their service and automate workflows into their organizations. It allows you to submit requests for goods and services, report issues, and check status. It helps you to track and manage the life cycle of hardware and software assets supported by the service desk. It simplifies configuration and improve the experience.